Course Description:
The main objective of the course is to
equip students with skills that will enable
them to communicate clearly and concisely in
diverse business situations. The students will
learn the importance of planning and
organizing effective written messages. The
course will emphasize on determining
objectives and on developing a logical
argument before presenting the message in an
appropriate format.
The course is divided into two sections:
1. Written communication
2. Oral communication
Modules:
Module 1: Basics of Effective Technical and
Business Communication
Module 2: Forms of Written Communication:
Reports; proposals; letters; memos;
applications; resumes; Instructions,
Specification documents
Module 3: Research &Writing
Module 4: Oral Communication
Example:
Simran, a newly hired dietitian, must communicate to
make the work valuable to her employer, at a large
hospital. She has devised a way to reorganize the
hospital kitchen that save money etc. Her insights
will benefit the hospital only if they are
communicated to someone who has the power to
implement them, such as the kitchen director.
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